You'll need an email address to create an account and access the housing portal.

If a family member, friend or support worker is helping you manage your application, they can create an account on your behalf using their own email address. They must make sure they enter your details, not their own, when completing your housing application.

To create an email address:

1. Visit an email provider such as Gmail, Outlook or Yahoo Mail.
2. Select Create account.
3. Enter the information requested, such as your name, date of birth and mobile phone number.
4. Choose an email address and create a secure password.
5. Follow the on-screen instructions to verify your account.
6. Read and accept the provider's terms and conditions.

Choose a strong password that is difficult for others to guess and keep it somewhere safe. You may also be asked to set up security questions or recovery details to help you access your account if you forget your password.

Once your account has been created, you can use the email address to register for your HomePoint account and receive updates about your application.