Supporting documents
To assess your application, we will ask you to provide supporting documents to verify your identity, eligibility, housing circumstances, household details and any housing needs you may have.
The documents we require will depend on your individual circumstances. You may be asked to provide some or all of the documents listed below.
Before uploading a document, please check whether you have already uploaded it elsewhere in your application. Many documents can be used to verify more than one part of your application, and you do not normally need to upload the same document more than once.
Documents We May Ask For
| Category | Examples of documents we may accept |
|---|---|
| Identity and Immigration Status | • Passport • Driving licence • Birth certificate • National identity card • Biometric Residence Permit (BRP) • Home Office correspondence • Evidence of settled or pre-settled status • Other immigration documentation |
| Proof of Address | • Council Tax bill • Utility bill • Bank statement • Benefit award letter • Tenancy agreement • Licence agreement |
| Income, Benefits and Finances | • Payslips • Universal Credit statements • Benefit award letters • Pension statements • Bank statements • Evidence of savings or investments • Evidence of property ownership or equity |
| Self-Employment | • HMRC Self Assessment Tax Return • HMRC Tax Calculation • UTR confirmation letter • Business accounts • Business bank statements • Invoices issued to customers or clients • CIS statements • Letter from an accountant • Other evidence confirming self-employment |
| Current Housing Circumstances | • Tenancy agreement • Licence agreement • Rent statement • Landlord correspondence • Notice seeking possession • Notice to quit • Possession order • Eviction paperwork • Evidence of rent arrears or housing-related debt |
| Housing Conditions | • Photographs showing disrepair, damp or property condition issues • Inspection reports • Environmental Health reports • Correspondence with a landlord regarding repairs • Other evidence of overcrowding or poor housing conditions |
| Property Ownership | • Mortgage statements • Land Registry records • Property valuations • Evidence of equity • Evidence that a property is tenanted • Evidence that a property is being marketed or sold |
| Household Members | • Birth certificates • Child Benefit information • Proof of residency arrangements • Court orders relating to children • Fostering or adoption approvals • Marriage or civil partnership certificates |
| Medical, Disability and Wellbeing Needs | • Medical reports • Hospital letters • Occupational Therapy assessments • Adult or Children's Social Care assessments • Supporting information from healthcare professionals • Evidence of disability-related benefits • Evidence of the need for adapted accommodation |
| Pregnancy and Additional Bedroom Requirements | • MATB1 certificate • Confirmation of pregnancy from a healthcare professional • Evidence of the expected due date • Evidence supporting the need for an additional bedroom |
| Care and Support Needs | • Evidence of caring responsibilities • Carer's Allowance information • Adult Social Care assessments • Support plans from relevant agencies • Evidence of the need for an overnight carer |
| Local Connection | • Employment evidence • Employer letter • Evidence of education in the area • Evidence of caring responsibilities in the area • Previous tenancy records • Other evidence demonstrating a local connection |
| Rural Local Connection or Section 106 Eligibility | • Evidence of residence within a qualifying parish or rural area • Employment evidence within the area • Evidence of family connections within the area |
| Armed Forces | • Service records • Military discharge papers • Veteran identification card • Other military documentation |
| Care Leavers | • Letter from Children's Services • Pathway plan • Confirmation from a Personal Adviser • Other supporting documentation from a relevant authority |
If You Are Homeless or Threatened with Homelessness
We may also ask for:
- Notice from your landlord
- Possession proceedings or court documents
- Evidence that you are at risk of losing your accommodation
- Evidence of family or relationship breakdown
- Evidence of domestic abuse, harassment or violence
- Police reports or crime reference numbers
- Letters from support agencies
- Information about where you are currently staying
If You Are Being Considered for Temporary Accommodation
We may ask for:
- Identification documents for all household members
- Evidence of your current housing circumstances
- Evidence of income and benefits
- Medical information or support needs
- Information about children's school or childcare arrangements
- Risk assessments or support plans from relevant agencies
Before Signing a Tenancy
If you are offered a property, we may ask you to provide:
- Proof of identity
- Proof of address
- Evidence of income or benefits
- References from current or previous landlords
- Information about any housing-related debts
- Documents required to complete affordability, eligibility or tenancy checks
Important Information
This is not a complete list. The evidence required will depend on your individual circumstances and the type of application being assessed.
We may ask for additional information or supporting documents at any stage to verify your application, confirm eligibility, assess housing need or help us make a decision.
Applications cannot normally be fully assessed until all required supporting information has been received.
Supporting evidence is required in accordance with the Council's Allocations Policy and relevant housing legislation.